Resources for Students
Follow the link for a full list of resources we provide for students.
Information Technology Resources
Support is available for information technology such as Shasta Portal, Microsoft 365, Wireless Network Connection, as well as district hardware equipment. Please see below for IT resources and more!
Faculty and Staff Resources
Follow this link for a full list of faculty and staff resources
Need direct support?
Students
- For technology support, please fill out the following form: Request Technology Support.
- For Canvas support, please submit a help desk ticket via Requesting Help for Canvas.
Faculty & Staff
- Please submit a Help Desk Ticket.
Unsure of which option to choose when you call us?
Faculty & Staff — Please use the drop down menus below to see the services we provide.
Information Services and Technology Support
Contact Info
Phone
(530) 242-7999
(530) 242-7999, Option 1
Information Services: Email Services, User Accounts, MyShasta, Colleague, Phone/Voicemail, Network/Internet, Document Storage, Web Services, Shasta College Portal
(530) 242-7999, Option 2
Technology Support Services: Staff Help Desk, Classroom & Lab Support, Office Technology Devices, Video Conferencing/Hyflex Support, AV - Public Events